Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realize the basic needs of the common man.”
ServicePlus is a unified platform based on multi-tenant architecture for delivering electronic-services to citizens, an application which is quick to learn and easy to use with minimal effort or very less skill set.
The services provided by Government via ServicePlus can be categorized as following:
- Regulatory Services: The services like trade licence, permit for construction of a building etc. that can be denied to citizens.
- Statutory Services: The services like Issuance of Birth/Death certificate which cannot be refused to citizens.
- Developmental Services: The services or schemes provided by Government for the benefit of citizens like NREGS, IAY, Old age Pension etc.
- Consumer Utilities Service: Services like bill payment and other comes under utility services.
Deploy once and Configure many
ServicePlus provides all types of components and modules one needs to define, configure and commission an e-service. It involves modules like, Service Deﬁnition, Service Coverage, Target Beneﬁciary, Creation of application forms and output certificates, Applicable Service Charges, Work Flow Player’s & tasks mapping and others. SP covers all these modules at the stages like apply, verify, provision and commission required in the process of delivering an e-service as part of Service Life Cycle.